Shipping Policy

Last updated: April 5, 2026

Free Shipping

All orders ship for FREE within the United States. No minimum order required.

Processing Time

Orders are processed and shipped within 24 hours on business days (Monday–Friday). Orders placed on weekends or holidays will be shipped the next business day.

Delivery Times

Location	Estimated Delivery
United States (standard)	2-5 business days
US rural areas	5-7 business days

Delivery times are estimates and may vary based on carrier volume and location.

Tracking

You'll receive a shipping confirmation email with a tracking number once your order ships. You can use this to track your package in real-time.

Shipping Carrier

We ship via USPS (United States Postal Service) for reliable, trackable delivery.

P.O. Boxes & APO/FPO

Yes, we ship to P.O. boxes and military APO/FPO addresses.

International Shipping

We currently ship within the United States only. International shipping may be available in the future.

Lost or Delayed Packages

If your package hasn't arrived within the estimated timeframe:

• Check your tracking number for the latest status
• Contact us at sales@getpetsteam.com with your order number
• We'll work with the carrier to locate your package or send a replacement

Contact Us

Shipping questions? Reach out to us anytime:
sales@getpetsteam.com